Privacy policy.

In compliance with Federal Data Protection Law (hereinafter the “Law”), its Regulations (herein after the “Regulations”) and the Guidelines for the Privacy Notice (herein after the “Guidelines”), we hereby inform you that TERRA NOVA PUERTO AVENTURAS, S.A.P.I. DE C.V. (hereinafter “TERRA NOVA”), with address at Predio San Vicente KM. 269 Chetumal-Cancún Federal Highway 77733, Puerto Aventuras, Quintana Roo, Mexico is Responsible for collecting, processing and protecting your personal data.

​Your personal data will be processed with the following purposes which are needed:

1. Provide services, products and information requested by you.

2. Comply assumed obligations.

3. Communicate the changes of the above mentioned issues.

4. Be contacted and sending you commercial information about TAEMA, including such related to opening dates, progress in obtaining permits, deed dates, promotions or events stand out.

Additionally, we use your personal data for the following secondary purposes that are not necessary for the requested service, but allow and facilitate us to provide a better attention:

Evaluation of the services quality, information from our business partners, internal researches on consumer habits, including any action of marketing, advertising, statistics and market research.

In case you don’t not want us to process your personal data for the secondary purposed aforementioned you can limit us processing your personal data by contacting us to the following email: contacto@etos.mx

PERSONAL DATA TREATED

We collect your personal data directly when you provide it to us through ours web pages http://www.taema.mx or http://www.etos.mx or by filling sales applications. Personal data collected by TERRA NOVA mainly consists in the following:

1. Identification data, such as: full name, address, e-mail, home phone, cellular and/or work, marital status, Federal Taxpayer Registry, place and date of birth, age, signature.

2. Professional information such as: occupation, workplace, place, area or department, address, phone and e-work.

LIMITATION OF USE AND DISCLOSURE / EXERCISE OF ARCO RIGHTS / REVOCATION OF CONSENT

To limit the use or disclosure of your personal data and to express your refusal to the treatment of your data, revoke your consent and exercise the rights of access, rectification, cancellation or opposition, you must submit your request to our Privacy Officer by email to the following address: contacto@etos.mx, which must contain at least: (a) name and address or other means to communicate the response to your request; (b) documents that prove your identity or, where appropriate, legal representation; (c) the clear and precise description of the right you want to exercise, (d) in case of revocation of consent, the express statement to revoke their consent to the processing of personal data and therefore to suspend use; and (e) any other element facilitating the location of personal data.

TRANSFER OF DATA

​In no event TAEMA will sell, lease or transfer your personal data with third parties without your consent.

MODIFICATIONS TO THE PRIVACY NOTICE

​This privacy notice may by modified and is subject to changes and/or updates resulting from new legal requirements; our own needs for products or services we offer; of our privacy practices; changes in our business model, or other causes.

We agree to keep you informed about the changes to our privacy notice.

Modifications will be duly informed through: (i) the website http://www.taema.mx, (ii) the website http://www.etos.mx, (iii) any other oral, printed or electronic communication means that TAEMA deems appropriate for such purpose, and/or (iv) TAEMA will send them to your last email you have provided.


SECURITY MEASURES

In order to assure proper protection of your personal data and to fully comply with the Law, its Regulations and the Guidelines, we inform you that TAEMA has implemented administrative, technical and physical security measures for the correct protection of your data.

USE OF COOKIES AND WEB BEACONS

​Cookies are text files that are automatically stored downloaded on the hard disk of computer equipment user to navigate a website specific, allowing remind the Internet server some data about the user, including their preferences for the display of pages on that server, user name and password.

Meanwhile, Web beacons are images embedded in a web page or email, which can be used to monitor the behavior of a visitor, and store information about the user's IP address, length of interaction time on that page and the type of browser used, among others.

We inform you that we use cookies and web beacons to obtain the following information when you visit our website:

1. Your browser type and operating system.
2. The Internet pages you visit.
3. The links you follow.
4. The IP address.
5. The website you visited before coming to ours.

These cookies and other technologies may be disabled.

COMPLAINTS

​If you believe that your right of protection of personal data has been injured by any conduct of our employees or our actions or responses, or assume that in the processing of your personal data there is any violation of the provisions of the Law, Regulations or Guidelines, you may file a complaint before the INAI. For more information visit www.ifai.org.mx

CONSENT FOR PROCESSING YOUR PERSONAL DATA

By providing your personal data through ours web pages http://www.taema.mx and/or http://www.etos.mx and/or any other oral, printed or electronic communication means that TAEMA deems appropriate for such purpose, it means that you have read, understood and agree to the terms of our Privacy Notice, thus you consent the processing of your personal data in accordance with the terms hereof.

LANGUAGE

This Privacy Notice is drafted in English and Spanish versions, provided that in case of doubt or controversy with respect to such versions, the Spanish version shall prevail.

The English translation is a professional courtesy only.

Last date of update:
November 28th, 2019.